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A Better Way to Schedule Appointments

12 January 2023|Non classé|

COMUNIK BRINGS YOUR DATA TO LIFE

ComUnik is a voice and data communications solution created and hosted in Quebec that facilitates exchanges between Quebec medical clinics and their patients through telephony and text messaging (SMS). Enhanced appointment scheduling all comes down to data analysis.

When a medical visit is in order, problems with over-the-phone appointment scheduling can quickly become a source of frustration for patients and lead to repercussions that affect the doctor’s office.

Since picking up the phone is still the most popular way to schedule an appointment [...]

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Softphones: The Ideal Working from Home Solution?

25 June 2020|Téléphonie IP, Télétravail|

For many organizations and individuals, working from home is the new normal. This is why it is more important than ever to have the right technology to communicate and collaborate. Do you have the right equipment to stay productive in times of crisis? Will you be able to stay connected when it matters most?

Softphones (softphone) are essential tools that have long been relied upon for remote working. A softphone is a software application that works exactly like a telephone, but is accessible on various devices and platforms, including iOS, Android, desktops, and tablets [...]

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VoIP, How Does It Work?

6 June 2020|Téléphonie IP, VOIP|

VoIP Telephony: How Does It Work?

VoIP telephony is not a new technology, but many companies are still unfamiliar with all benefits it has to offer. For example, VoIP telephony’s system that transforms analog audio signals into digital data lets you make unlimited phone calls using a broadband internet connection, without having to pay communication costs.

The Advantages of VoIP Over PSTN

The Public Switched Telephone Network (PSTN) is what you use when you call someone on either a landline or your cell [...]

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Unified Communications

4 June 2020|Communications|

How does unified communications help us collaborate better?

The strength of a company lies in its human capital who exchange ideas and work together. Communication is therefore an essential and ever-growing need, both in person and remotely. One problem that companies encounter with efficiency is the ability to centralize all means of communication on a single platform. This is called unified communications. Its objective is to provide a single comprehensive interface that brings together various internal communication tools, no matter where you are working.

The Benefits of Unified Communications

In business, we often find ourselves [...]

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IP Telephony and Teleworking

23 May 2020|Téléphonie IP, Télétravail|

VoIP Telephony: An Opportunity for Teleworking

Over the years, teleworking has gradually seeped into our working habits, and many companies are now beginning to understand its real advantages. However, as we begin to offer more teleworking options, we must also provide our employees with the right equipment so they can work efficiently and stay connected to the company, our partners, and our customers.

VoIP telephony is the essential tool for teleworkers because it opens the door to various opportunities and promotes mobility, which is especially helpful for companies who use a multi-site configuration or who have employees who are often on the move.

VoIP Telephony: A Better Way [...]

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Securing Your VoIP Network

23 May 2020|Sécurité, VOIP|

Three Tips to Secure Your VoIP Network

VoIP telephony offers numerous advantages for companies such as lower telecommunication costs, greater flexibility, and many other attractive features. However, as you migrate from analog/digital phones to VoIP telephony, new security vulnerabilities may emerge. Just like the IP network may present risks, the VoIP environment can also have its vulnerabilities. However, these vulnerabilities are preventable, so here are 3 very important tips to help you secure your VoIP network.

Why Might This Pose a [...]

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How to Introduce IP Telephony to your Company

20 April 2020|Téléphonie IP|

IP telephony is an indispensable technology that transmits communication via the Internet.

It offers many advantages, especially if you have employees working remotely or who are often out of the office. Not only is it inexpensive, but it is also secure and perfectly confidential if the supplier masters the subject. In order to install your system correctly and enjoy all its benefits, here are a few requirements:

Check the Quality of Your Internet Connection

To take advantage of the stability and other benefits that Cloud IP telephony offers, you must first have a good internet connection. Therefore, before implementing [...]

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