SME

Hosted telephony for SMEs

As an SME we understand the reality of entrepreneurs and their challenges. To serve our customers well, a reliable, robust and cost-effective voice and digital communications solution is required.

ComUnik offers all the functionality required to serve customers and collaborate with colleagues and to work from anywhere with our hosted telephony for SMEs.

SME

Hosted telephony for SMEs

As an SME we understand the reality of entrepreneurs and their challenges. To serve our customers well, a reliable, robust and cost-effective voice and digital communications solution is required.

ComUnik offers all the functionality required to serve customers and collaborate with colleagues and to work from anywhere with our hosted telephony for SMEs.

Our main objectives are to...

Our main objectives are to...

  • To offer you efficient and secure hosted communication facilities

  • Provide you with an efficient teleworking communication tool

  • Allow you to benefit from advanced features at an affordable price

Our main objectives are to...

Our main objectives are to...

  • To offer you efficient and secure hosted communication facilities

  • Provide you with an efficient teleworking communication tool

  • Allow you to benefit from advanced features at an affordable price

Hosted telephony features for SMEs

Queue

Handle a large number of calls with telephone queues. Calls will be transferred as soon as an agent is available.

Call log

Quickly retrieve your call history by date, source or destination. Less time searching, more time to work on your files!

Call recording

An essential tool when it comes to training an agent or identifying irritants in a customer journey, call recording helps to improve service quality.

The Follow Me™ feature

The Follow-me™ feature allows you to receive or make your calls with your business number on the phone device of your choice. Whether you are in the office, at home or on the move, your communications retain the same functionality.

Call statistics

In the form of reports or dashboards, find more than a hundred call statistics that will help you make decisions to optimise the work of your teams and improve the telephone customer experience.

Report planning

Automate the sending of your custom call reports at the desired frequency. You can configure the content according to the type of report you want and select the desired statistics. Nothing could be easier!

Hosted telephony features for SMEs

Queue

Handle a large number of calls with telephone queues. Calls will be transferred as soon as an agent is available.

Call log

Quickly retrieve your call history by date, source or destination. Less time searching, more time to work on your files!

Call recording

An essential tool when it comes to training an agent or identifying irritants in a customer journey, call recording helps to improve service quality.

The Follow Me™ feature

The Follow-me™ feature allows you to receive or make your calls with your business number on the phone device of your choice. Whether you are in the office, at home or on the move, your communications retain the same functionality.

Call statistics

In the form of reports or dashboards, find more than a hundred call statistics that will help you make decisions to optimise the work of your teams and improve the telephone customer experience.

Report planning

Automate the sending of your custom call reports at the desired frequency. You can configure the content according to the type of report you want and select the desired statistics. Nothing could be easier!

Hosted telephony features for SMEs

Queue

Handle a large number of calls with telephone queues. Calls will be transferred as soon as an agent is available.

Call log

Quickly retrieve your call history by date, source or destination. Less time searching, more time to work on your files!

Call recording

An essential tool when it comes to training an agent or identifying irritants in a customer journey, call recording helps to improve service quality.

The Follow Me™ feature

The Follow-me™ feature allows you to receive or make your calls with your business number on the phone device of your choice. Whether you are in the office, at home or on the move, your communications retain the same functionality.

Call statistics

In the form of reports or dashboards, find more than a hundred call statistics that will help you make decisions to optimise the work of your teams and improve the telephone customer experience.

Report planning

Automate the sending of your custom call reports at the desired frequency. You can configure the content according to the type of report you want and select the desired statistics. Nothing could be easier!

Our software software integration partners

Our software software integration partners

Deltek
Zoho
Chat N Sign - integration partner

Talk to to our customers about our services

Talk to to our customers about our services

  • Hosted telephony for SMEs - BNI
  • Hosted telephony for smes - Complexe de l'habitation de Québec
  • Hosted telephony for SMEs - Connexence
  • Hosted telephony for SMEs - Entrepots Modulo
  • Hosted telephony for SMEs - Innovactiv
  • Hosted telephony for SMEs - St-Joseph space design
  • Hosted telephony for SMEs - Sumacom
  • Hosted telephony for SMEs - Techno Pieux
  • Hosted telephony for SMEs - Voyages Vasco
  • xpert alarm

Talk to to our customers about our services

Talk to to our customers about our services

  • Hosted telephony for SMEs - BNI
  • Hosted telephony for smes - Complexe de l'habitation de Québec
  • Hosted telephony for SMEs - Connexence
  • Hosted telephony for SMEs - Entrepots Modulo
  • Hosted telephony for SMEs - Innovactiv
  • Hosted telephony for SMEs - St-Joseph space design
  • Hosted telephony for SMEs - Sumacom
  • Hosted telephony for SMEs - Techno Pieux
  • Hosted telephony for SMEs - Voyages Vasco
  • xpert alarm