My ComUnik

1.

Take full advantage of our dashboard with call and queue reports to gain insights into your call center performance. These advanced statistics can help you make better decisions when it comes to employee scheduling and improving customer experience.

2.

Organize your messages into folders and forward them to other users in a snap. Take advantage of our advanced voicemail with email notifications.

3.

Entering a date, call source, or destination, and you will be able to quickly find your calls. Your conversations are stored in our secure vault for a minimum of 7 years.

4.

Choose your ring strategy, create your list of numbers set to ring, and set your call options. With just a few clicks, you can transfer your business line to your personal cell when needed.

5.

You are in control! You have a host of settings and call options at your disposal so you can optimize your VoIP telephony and call management systems according to your needs.

6.

Send and receive SMS and MMS communications with your clients. Forward conversations and exchange documents via our secure document sharing space.

7.

Independently configure your telephony process with our VoIP telephony and call management systems. Create and manage telephone extensions, record your own announcements, and choose the destination. Create call queues and conference numbers, as well as interactive menus. You can even manage your business and holiday hours based on your company numbers!

8.

Integration with your current management tools is possible. A team of in-house developers will work with you to efficiently integrate our platform into your digital ecosystem. Learn more about the possibilities ComUnik has to offer.