COMUNIK BRINGS YOUR DATA TO LIFE<\/span><\/h4>\n<\/div><\/div><\/div>\n<\/div><\/div>![\"Communications](\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27300%27%20height%3D%27235%27%20viewBox%3D%270%200%20300%20235%27%3E%3Crect%20width%3D%27300%27%20height%3D%27235%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\")
<\/div><\/div>ComUnik is a voice and data communications solution created and hosted in Quebec that facilitates exchanges between Quebec medical clinics and their patients through telephony and text messaging (SMS). Enhanced appointment scheduling all comes down to data analysis.<\/p>\n
When a medical visit is in order, problems with over-the-phone appointment scheduling can quickly become a source of frustration for patients and lead to repercussions that affect the doctor\u2019s office.<\/p>\n
Since picking up the phone is still the most popular way to schedule an appointment with a health professional (80%), ComUnik offers solutions to reduce wait times, improve call management, maximize staff efficiency, accommodate more patients, effectively plan time slots, and more.<\/p>\n<\/div><\/div><\/div>
VALUABLE STATISTICS<\/span><\/h4>\n<\/div><\/div><\/div>\nWhen it comes to the preservation and protection of information systems, we stand out above the rest thanks to our advanced statistics dashboard.<\/p>\n
ComUnik provides an overview of the customer experience with detailed reports on various aspects of patient communication by recording and analyzing data, such as call duration, wait times, the number of calls made by each patient, and the hang-up rate. With this information, managers can then anticipate busy periods, properly plan work and staffing requirements, promote a positive experience for both patients and employees, and more.<\/p>\n
\u201cOur platform offers an added value by analyzing the collected data and then building easy-to-understand charts and reports,\u201d explains Fr\u00e9d\u00e9ric Caron, vice-president of business development at ComUnik.<\/p>\n<\/div><\/div><\/div>
GAME CHANGER<\/span><\/h4>\n<\/div><\/div><\/div>\nThese valuable statistics have certainly boosted ComUnik\u2019s popularity with physicians, but \u201cwe realized that the real game changer was when we signed an agreement to become the first and only communication solution in Quebec to be fully integrated with an Electronic Medical Record (EMR) or more specifically the MYLE, designed by MEDFAR Clinical Solutions,\u201d states Caron.<\/p>\n
When a receptionist answers a call, the patient\u2019s file and communication history will automatically be displayed on their computer, and telephone conversations will also be recorded as needed.<\/p>\n
In addition, receptionists only need to \u201cclick on the phone number in the patient\u2019s file to initiate a call, removing the need to dial,\u201d explains Caron. So, a virtual doctor can quickly contact a patient from their home, cabin, or wherever they have an internet connection, all while using the clinic number.<\/p>\n
At all times, the security and confidentiality of communications and data hosted in Quebec are ensured by a Quebec team that makes it a priority.<\/p>\n<\/div><\/div><\/div>
HAPPIER PATIENTS AND HAPPIER EMPLOYEES<\/span><\/h4>\n<\/div><\/div><\/div>\n<\/div><\/div>The platform verifies the receptionist\u2019s availability to take calls, so that they answer only one call at a time, meaning that there\u2019s no need to manage multiple phone lines. Moreover, with virtual queues displayed in real time, staff can adapt their workload according to the number of patients waiting. \u201cIt\u2019s very collaborative, very flexible, and easy to adjust to any situation,\u201d Caron maintains.<\/p>\n
This solution \u201chighlights the work of medical receptionists and assistants, but it\u2019s not about monitoring,\u201d he continues. \u201cRather, it\u2019s a way to better understand their work, to give them training and coaching if needed, and to establish some standards when it comes to call handling times.\u201d<\/p>\n
Ultimately, ComUnik helps medical clinics get the most out of every exchange with their patients.<\/p>\n<\/div><\/div><\/div>
<\/div><\/div><\/div><\/div>COMUNIK BRINGS YOUR DATA TO LIFE<\/span><\/h4>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div>ComUnik is a voice and data communications solution created and hosted in Quebec that facilitates exchanges between Quebec medical clinics and their patients through telephony and text messaging (SMS). Enhanced appointment scheduling all comes down to data analysis.<\/p>\n
When a medical visit is in order, problems with over-the-phone appointment scheduling can quickly become a source of frustration for patients and lead to repercussions that affect the doctor\u2019s office.<\/p>\n
Since picking up the phone is still the most popular way to schedule an appointment with a health professional (80%), ComUnik offers solutions to reduce wait times, improve call management, maximize staff efficiency, accommodate more patients, effectively plan time slots, and more.<\/p>\n<\/div><\/div><\/div>
VALUABLE STATISTICS<\/span><\/h4>\n<\/div><\/div><\/div>\nWhen it comes to the preservation and protection of information systems, we stand out above the rest thanks to our advanced statistics dashboard.<\/p>\n
ComUnik provides an overview of the customer experience with detailed reports on various aspects of patient communication by recording and analyzing data, such as call duration, wait times, the number of calls made by each patient, and the hang-up rate. With this information, managers can then anticipate busy periods, properly plan work and staffing requirements, promote a positive experience for both patients and employees, and more.<\/p>\n
\u201cOur platform offers an added value by analyzing the collected data and then building easy-to-understand charts and reports,\u201d explains Fr\u00e9d\u00e9ric Caron, vice-president of business development at ComUnik.<\/p>\n<\/div><\/div><\/div>
GAME CHANGER<\/span><\/h4>\n<\/div><\/div><\/div>\nThese valuable statistics have certainly boosted ComUnik\u2019s popularity with physicians, but \u201cwe realized that the real game changer was when we signed an agreement to become the first and only communication solution in Quebec to be fully integrated with an Electronic Medical Record (EMR) or more specifically the MYLE, designed by MEDFAR Clinical Solutions,\u201d states Caron.<\/p>\n
When a receptionist answers a call, the patient\u2019s file and communication history will automatically be displayed on their computer, and telephone conversations will also be recorded as needed.<\/p>\n
In addition, receptionists only need to \u201cclick on the phone number in the patient\u2019s file to initiate a call, removing the need to dial,\u201d explains Caron. So, a virtual doctor can quickly contact a patient from their home, cabin, or wherever they have an internet connection, all while using the clinic number.<\/p>\n
At all times, the security and confidentiality of communications and data hosted in Quebec are ensured by a Quebec team that makes it a priority.<\/p>\n<\/div><\/div><\/div>
HAPPIER PATIENTS AND HAPPIER EMPLOYEES<\/span><\/h4>\n<\/div><\/div><\/div>\n<\/div><\/div>The platform verifies the receptionist\u2019s availability to take calls, so that they answer only one call at a time, meaning that there\u2019s no need to manage multiple phone lines. Moreover, with virtual queues displayed in real time, staff can adapt their workload according to the number of patients waiting. \u201cIt\u2019s very collaborative, very flexible, and easy to adjust to any situation,\u201d Caron maintains.<\/p>\n
This solution \u201chighlights the work of medical receptionists and assistants, but it\u2019s not about monitoring,\u201d he continues. \u201cRather, it\u2019s a way to better understand their work, to give them training and coaching if needed, and to establish some standards when it comes to call handling times.\u201d<\/p>\n
Ultimately, ComUnik helps medical clinics get the most out of every exchange with their patients.<\/p>\n<\/div><\/div><\/div>
<\/div><\/div><\/div><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-6446","post","type-post","status-publish","format-standard","hentry","category-non-classe"],"acf":[],"yoast_head":"\nPrise de rendez-vous am\u00e9lior\u00e9e - Solution de communications<\/title>\n<meta name=\"description\" content=\"La solution de communications ComUnik facilite les \u00e9changes entre les cliniques m\u00e9dicales et leurs patients gr\u00e2ce aux donn\u00e9es.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/comunik.ca\/en\/2023\/01\/12\/a-better-way-to-schedule-appointments\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Une prise de rendez-vous am\u00e9lior\u00e9e\" \/>\n<meta property=\"og:description\" content=\"Solution de communications vocales et num\u00e9riques telles que la t\u00e9l\u00e9phonie et la messagerie texte (SMS) cr\u00e9\u00e9e et h\u00e9berg\u00e9e au Qu\u00e9bec, ComUnik facilite les \u00e9changes entre les cliniques m\u00e9dicales qu\u00e9b\u00e9coises et leurs patients.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/comunik.ca\/en\/2023\/01\/12\/a-better-way-to-schedule-appointments\/\" \/>\n<meta property=\"og:site_name\" content=\"ComUnik - 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ComUnik is a voice and data communications solution created and hosted in Quebec that facilitates exchanges between Quebec medical clinics and their patients through telephony and text messaging (SMS). Enhanced appointment scheduling all comes down to data analysis.<\/p>\n
When a medical visit is in order, problems with over-the-phone appointment scheduling can quickly become a source of frustration for patients and lead to repercussions that affect the doctor\u2019s office.<\/p>\n
Since picking up the phone is still the most popular way to schedule an appointment with a health professional (80%), ComUnik offers solutions to reduce wait times, improve call management, maximize staff efficiency, accommodate more patients, effectively plan time slots, and more.<\/p>\n<\/div><\/div><\/div>
VALUABLE STATISTICS<\/span><\/h4>\n<\/div><\/div><\/div>\nWhen it comes to the preservation and protection of information systems, we stand out above the rest thanks to our advanced statistics dashboard.<\/p>\n
ComUnik provides an overview of the customer experience with detailed reports on various aspects of patient communication by recording and analyzing data, such as call duration, wait times, the number of calls made by each patient, and the hang-up rate. With this information, managers can then anticipate busy periods, properly plan work and staffing requirements, promote a positive experience for both patients and employees, and more.<\/p>\n
\u201cOur platform offers an added value by analyzing the collected data and then building easy-to-understand charts and reports,\u201d explains Fr\u00e9d\u00e9ric Caron, vice-president of business development at ComUnik.<\/p>\n<\/div><\/div><\/div>
GAME CHANGER<\/span><\/h4>\n<\/div><\/div><\/div>\nThese valuable statistics have certainly boosted ComUnik\u2019s popularity with physicians, but \u201cwe realized that the real game changer was when we signed an agreement to become the first and only communication solution in Quebec to be fully integrated with an Electronic Medical Record (EMR) or more specifically the MYLE, designed by MEDFAR Clinical Solutions,\u201d states Caron.<\/p>\n
When a receptionist answers a call, the patient\u2019s file and communication history will automatically be displayed on their computer, and telephone conversations will also be recorded as needed.<\/p>\n
In addition, receptionists only need to \u201cclick on the phone number in the patient\u2019s file to initiate a call, removing the need to dial,\u201d explains Caron. So, a virtual doctor can quickly contact a patient from their home, cabin, or wherever they have an internet connection, all while using the clinic number.<\/p>\n
At all times, the security and confidentiality of communications and data hosted in Quebec are ensured by a Quebec team that makes it a priority.<\/p>\n<\/div><\/div><\/div>
HAPPIER PATIENTS AND HAPPIER EMPLOYEES<\/span><\/h4>\n<\/div><\/div><\/div>\n<\/div><\/div>The platform verifies the receptionist\u2019s availability to take calls, so that they answer only one call at a time, meaning that there\u2019s no need to manage multiple phone lines. Moreover, with virtual queues displayed in real time, staff can adapt their workload according to the number of patients waiting. \u201cIt\u2019s very collaborative, very flexible, and easy to adjust to any situation,\u201d Caron maintains.<\/p>\n
This solution \u201chighlights the work of medical receptionists and assistants, but it\u2019s not about monitoring,\u201d he continues. \u201cRather, it\u2019s a way to better understand their work, to give them training and coaching if needed, and to establish some standards when it comes to call handling times.\u201d<\/p>\n
Ultimately, ComUnik helps medical clinics get the most out of every exchange with their patients.<\/p>\n<\/div><\/div><\/div>
<\/div><\/div><\/div><\/div>COMUNIK BRINGS YOUR DATA TO LIFE<\/span><\/h4>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div>ComUnik is a voice and data communications solution created and hosted in Quebec that facilitates exchanges between Quebec medical clinics and their patients through telephony and text messaging (SMS). Enhanced appointment scheduling all comes down to data analysis.<\/p>\n
When a medical visit is in order, problems with over-the-phone appointment scheduling can quickly become a source of frustration for patients and lead to repercussions that affect the doctor\u2019s office.<\/p>\n
Since picking up the phone is still the most popular way to schedule an appointment with a health professional (80%), ComUnik offers solutions to reduce wait times, improve call management, maximize staff efficiency, accommodate more patients, effectively plan time slots, and more.<\/p>\n<\/div><\/div><\/div>
VALUABLE STATISTICS<\/span><\/h4>\n<\/div><\/div><\/div>\nWhen it comes to the preservation and protection of information systems, we stand out above the rest thanks to our advanced statistics dashboard.<\/p>\n
ComUnik provides an overview of the customer experience with detailed reports on various aspects of patient communication by recording and analyzing data, such as call duration, wait times, the number of calls made by each patient, and the hang-up rate. With this information, managers can then anticipate busy periods, properly plan work and staffing requirements, promote a positive experience for both patients and employees, and more.<\/p>\n
\u201cOur platform offers an added value by analyzing the collected data and then building easy-to-understand charts and reports,\u201d explains Fr\u00e9d\u00e9ric Caron, vice-president of business development at ComUnik.<\/p>\n<\/div><\/div><\/div>
GAME CHANGER<\/span><\/h4>\n<\/div><\/div><\/div>\nThese valuable statistics have certainly boosted ComUnik\u2019s popularity with physicians, but \u201cwe realized that the real game changer was when we signed an agreement to become the first and only communication solution in Quebec to be fully integrated with an Electronic Medical Record (EMR) or more specifically the MYLE, designed by MEDFAR Clinical Solutions,\u201d states Caron.<\/p>\n
When a receptionist answers a call, the patient\u2019s file and communication history will automatically be displayed on their computer, and telephone conversations will also be recorded as needed.<\/p>\n
In addition, receptionists only need to \u201cclick on the phone number in the patient\u2019s file to initiate a call, removing the need to dial,\u201d explains Caron. So, a virtual doctor can quickly contact a patient from their home, cabin, or wherever they have an internet connection, all while using the clinic number.<\/p>\n
At all times, the security and confidentiality of communications and data hosted in Quebec are ensured by a Quebec team that makes it a priority.<\/p>\n<\/div><\/div><\/div>
HAPPIER PATIENTS AND HAPPIER EMPLOYEES<\/span><\/h4>\n<\/div><\/div><\/div>\n<\/div><\/div>The platform verifies the receptionist\u2019s availability to take calls, so that they answer only one call at a time, meaning that there\u2019s no need to manage multiple phone lines. Moreover, with virtual queues displayed in real time, staff can adapt their workload according to the number of patients waiting. \u201cIt\u2019s very collaborative, very flexible, and easy to adjust to any situation,\u201d Caron maintains.<\/p>\n
This solution \u201chighlights the work of medical receptionists and assistants, but it\u2019s not about monitoring,\u201d he continues. \u201cRather, it\u2019s a way to better understand their work, to give them training and coaching if needed, and to establish some standards when it comes to call handling times.\u201d<\/p>\n
Ultimately, ComUnik helps medical clinics get the most out of every exchange with their patients.<\/p>\n<\/div><\/div><\/div>
<\/div><\/div><\/div><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-6446","post","type-post","status-publish","format-standard","hentry","category-non-classe"],"acf":[],"yoast_head":"\nPrise de rendez-vous am\u00e9lior\u00e9e - Solution de communications<\/title>\n<meta name=\"description\" content=\"La solution de communications ComUnik facilite les \u00e9changes entre les cliniques m\u00e9dicales et leurs patients gr\u00e2ce aux donn\u00e9es.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/comunik.ca\/en\/2023\/01\/12\/a-better-way-to-schedule-appointments\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Une prise de rendez-vous am\u00e9lior\u00e9e\" \/>\n<meta property=\"og:description\" content=\"Solution de communications vocales et num\u00e9riques telles que la t\u00e9l\u00e9phonie et la messagerie texte (SMS) cr\u00e9\u00e9e et h\u00e9berg\u00e9e au Qu\u00e9bec, ComUnik facilite les \u00e9changes entre les cliniques m\u00e9dicales qu\u00e9b\u00e9coises et leurs patients.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/comunik.ca\/en\/2023\/01\/12\/a-better-way-to-schedule-appointments\/\" \/>\n<meta property=\"og:site_name\" content=\"ComUnik - Solution de communications vocales et num\u00e9riques\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/comunik.ca\" \/>\n<meta property=\"article:published_time\" content=\"2023-01-13T01:04:35+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-01-16T21:33:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/comunik.ca\/wp-content\/uploads\/2023\/01\/comunik-publipostage-v7.png\" \/>\n\t<meta property=\"og:image:width\" content=\"767\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"ComUnik\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Une prise de rendez-vous am\u00e9lior\u00e9e\" \/>\n<meta name=\"twitter:description\" content=\"Solution de communications vocales et num\u00e9riques telles que la t\u00e9l\u00e9phonie et la messagerie texte (SMS) cr\u00e9\u00e9e et h\u00e9berg\u00e9e au Qu\u00e9bec, ComUnik facilite les \u00e9changes entre les cliniques m\u00e9dicales qu\u00e9b\u00e9coises et leurs patients.\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"ComUnik\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"15 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/comunik.ca\/2023\/01\/12\/une-prise-de-rendez-vous-amelioree\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/comunik.ca\/2023\/01\/12\/une-prise-de-rendez-vous-amelioree\/\"},\"author\":{\"name\":\"ComUnik\",\"@id\":\"https:\/\/comunik.ca\/#\/schema\/person\/5c2526336c3be5ab253b38d0659c2e86\"},\"headline\":\"Une prise de rendez-vous am\u00e9lior\u00e9e\",\"datePublished\":\"2023-01-13T01:04:35+00:00\",\"dateModified\":\"2023-01-16T21:33:49+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/comunik.ca\/2023\/01\/12\/une-prise-de-rendez-vous-amelioree\/\"},\"wordCount\":5727,\"publisher\":{\"@id\":\"https:\/\/comunik.ca\/#organization\"},\"articleSection\":[\"Non class\u00e9\"],\"inLanguage\":\"en-CA\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/comunik.ca\/2023\/01\/12\/une-prise-de-rendez-vous-amelioree\/\",\"url\":\"https:\/\/comunik.ca\/2023\/01\/12\/une-prise-de-rendez-vous-amelioree\/\",\"name\":\"Prise de rendez-vous am\u00e9lior\u00e9e - 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When it comes to the preservation and protection of information systems, we stand out above the rest thanks to our advanced statistics dashboard.<\/p>\n
ComUnik provides an overview of the customer experience with detailed reports on various aspects of patient communication by recording and analyzing data, such as call duration, wait times, the number of calls made by each patient, and the hang-up rate. With this information, managers can then anticipate busy periods, properly plan work and staffing requirements, promote a positive experience for both patients and employees, and more.<\/p>\n
\u201cOur platform offers an added value by analyzing the collected data and then building easy-to-understand charts and reports,\u201d explains Fr\u00e9d\u00e9ric Caron, vice-president of business development at ComUnik.<\/p>\n<\/div><\/div><\/div>
GAME CHANGER<\/span><\/h4>\n<\/div><\/div><\/div>\nThese valuable statistics have certainly boosted ComUnik\u2019s popularity with physicians, but \u201cwe realized that the real game changer was when we signed an agreement to become the first and only communication solution in Quebec to be fully integrated with an Electronic Medical Record (EMR) or more specifically the MYLE, designed by MEDFAR Clinical Solutions,\u201d states Caron.<\/p>\n
When a receptionist answers a call, the patient\u2019s file and communication history will automatically be displayed on their computer, and telephone conversations will also be recorded as needed.<\/p>\n
In addition, receptionists only need to \u201cclick on the phone number in the patient\u2019s file to initiate a call, removing the need to dial,\u201d explains Caron. So, a virtual doctor can quickly contact a patient from their home, cabin, or wherever they have an internet connection, all while using the clinic number.<\/p>\n
At all times, the security and confidentiality of communications and data hosted in Quebec are ensured by a Quebec team that makes it a priority.<\/p>\n<\/div><\/div><\/div>
HAPPIER PATIENTS AND HAPPIER EMPLOYEES<\/span><\/h4>\n<\/div><\/div><\/div>\n<\/div><\/div>The platform verifies the receptionist\u2019s availability to take calls, so that they answer only one call at a time, meaning that there\u2019s no need to manage multiple phone lines. Moreover, with virtual queues displayed in real time, staff can adapt their workload according to the number of patients waiting. \u201cIt\u2019s very collaborative, very flexible, and easy to adjust to any situation,\u201d Caron maintains.<\/p>\n
This solution \u201chighlights the work of medical receptionists and assistants, but it\u2019s not about monitoring,\u201d he continues. \u201cRather, it\u2019s a way to better understand their work, to give them training and coaching if needed, and to establish some standards when it comes to call handling times.\u201d<\/p>\n
Ultimately, ComUnik helps medical clinics get the most out of every exchange with their patients.<\/p>\n<\/div><\/div><\/div>
<\/div><\/div><\/div><\/div>COMUNIK BRINGS YOUR DATA TO LIFE<\/span><\/h4>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div>ComUnik is a voice and data communications solution created and hosted in Quebec that facilitates exchanges between Quebec medical clinics and their patients through telephony and text messaging (SMS). Enhanced appointment scheduling all comes down to data analysis.<\/p>\n
When a medical visit is in order, problems with over-the-phone appointment scheduling can quickly become a source of frustration for patients and lead to repercussions that affect the doctor\u2019s office.<\/p>\n
Since picking up the phone is still the most popular way to schedule an appointment with a health professional (80%), ComUnik offers solutions to reduce wait times, improve call management, maximize staff efficiency, accommodate more patients, effectively plan time slots, and more.<\/p>\n<\/div><\/div><\/div>
VALUABLE STATISTICS<\/span><\/h4>\n<\/div><\/div><\/div>\nWhen it comes to the preservation and protection of information systems, we stand out above the rest thanks to our advanced statistics dashboard.<\/p>\n
ComUnik provides an overview of the customer experience with detailed reports on various aspects of patient communication by recording and analyzing data, such as call duration, wait times, the number of calls made by each patient, and the hang-up rate. With this information, managers can then anticipate busy periods, properly plan work and staffing requirements, promote a positive experience for both patients and employees, and more.<\/p>\n
\u201cOur platform offers an added value by analyzing the collected data and then building easy-to-understand charts and reports,\u201d explains Fr\u00e9d\u00e9ric Caron, vice-president of business development at ComUnik.<\/p>\n<\/div><\/div><\/div>
GAME CHANGER<\/span><\/h4>\n<\/div><\/div><\/div>\nThese valuable statistics have certainly boosted ComUnik\u2019s popularity with physicians, but \u201cwe realized that the real game changer was when we signed an agreement to become the first and only communication solution in Quebec to be fully integrated with an Electronic Medical Record (EMR) or more specifically the MYLE, designed by MEDFAR Clinical Solutions,\u201d states Caron.<\/p>\n
When a receptionist answers a call, the patient\u2019s file and communication history will automatically be displayed on their computer, and telephone conversations will also be recorded as needed.<\/p>\n
In addition, receptionists only need to \u201cclick on the phone number in the patient\u2019s file to initiate a call, removing the need to dial,\u201d explains Caron. So, a virtual doctor can quickly contact a patient from their home, cabin, or wherever they have an internet connection, all while using the clinic number.<\/p>\n
At all times, the security and confidentiality of communications and data hosted in Quebec are ensured by a Quebec team that makes it a priority.<\/p>\n<\/div><\/div><\/div>
HAPPIER PATIENTS AND HAPPIER EMPLOYEES<\/span><\/h4>\n<\/div><\/div><\/div>\n<\/div><\/div>The platform verifies the receptionist\u2019s availability to take calls, so that they answer only one call at a time, meaning that there\u2019s no need to manage multiple phone lines. Moreover, with virtual queues displayed in real time, staff can adapt their workload according to the number of patients waiting. \u201cIt\u2019s very collaborative, very flexible, and easy to adjust to any situation,\u201d Caron maintains.<\/p>\n
This solution \u201chighlights the work of medical receptionists and assistants, but it\u2019s not about monitoring,\u201d he continues. \u201cRather, it\u2019s a way to better understand their work, to give them training and coaching if needed, and to establish some standards when it comes to call handling times.\u201d<\/p>\n
Ultimately, ComUnik helps medical clinics get the most out of every exchange with their patients.<\/p>\n<\/div><\/div><\/div>
<\/div><\/div><\/div><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-6446","post","type-post","status-publish","format-standard","hentry","category-non-classe"],"acf":[],"yoast_head":"\nPrise de rendez-vous am\u00e9lior\u00e9e - Solution de communications<\/title>\n<meta name=\"description\" content=\"La solution de communications ComUnik facilite les \u00e9changes entre les cliniques m\u00e9dicales et leurs patients gr\u00e2ce aux donn\u00e9es.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/comunik.ca\/en\/2023\/01\/12\/a-better-way-to-schedule-appointments\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Une prise de rendez-vous am\u00e9lior\u00e9e\" \/>\n<meta property=\"og:description\" content=\"Solution de communications vocales et num\u00e9riques telles que la t\u00e9l\u00e9phonie et la messagerie texte (SMS) cr\u00e9\u00e9e et h\u00e9berg\u00e9e au Qu\u00e9bec, ComUnik facilite les \u00e9changes entre les cliniques m\u00e9dicales qu\u00e9b\u00e9coises et leurs patients.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/comunik.ca\/en\/2023\/01\/12\/a-better-way-to-schedule-appointments\/\" \/>\n<meta property=\"og:site_name\" content=\"ComUnik - 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These valuable statistics have certainly boosted ComUnik\u2019s popularity with physicians, but \u201cwe realized that the real game changer was when we signed an agreement to become the first and only communication solution in Quebec to be fully integrated with an Electronic Medical Record (EMR) or more specifically the MYLE, designed by MEDFAR Clinical Solutions,\u201d states Caron.<\/p>\n
When a receptionist answers a call, the patient\u2019s file and communication history will automatically be displayed on their computer, and telephone conversations will also be recorded as needed.<\/p>\n
In addition, receptionists only need to \u201cclick on the phone number in the patient\u2019s file to initiate a call, removing the need to dial,\u201d explains Caron. So, a virtual doctor can quickly contact a patient from their home, cabin, or wherever they have an internet connection, all while using the clinic number.<\/p>\n
At all times, the security and confidentiality of communications and data hosted in Quebec are ensured by a Quebec team that makes it a priority.<\/p>\n<\/div><\/div><\/div>
HAPPIER PATIENTS AND HAPPIER EMPLOYEES<\/span><\/h4>\n<\/div><\/div><\/div>\n<\/div><\/div>The platform verifies the receptionist\u2019s availability to take calls, so that they answer only one call at a time, meaning that there\u2019s no need to manage multiple phone lines. Moreover, with virtual queues displayed in real time, staff can adapt their workload according to the number of patients waiting. \u201cIt\u2019s very collaborative, very flexible, and easy to adjust to any situation,\u201d Caron maintains.<\/p>\n
This solution \u201chighlights the work of medical receptionists and assistants, but it\u2019s not about monitoring,\u201d he continues. \u201cRather, it\u2019s a way to better understand their work, to give them training and coaching if needed, and to establish some standards when it comes to call handling times.\u201d<\/p>\n
Ultimately, ComUnik helps medical clinics get the most out of every exchange with their patients.<\/p>\n<\/div><\/div><\/div>
<\/div><\/div><\/div><\/div>COMUNIK BRINGS YOUR DATA TO LIFE<\/span><\/h4>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div>ComUnik is a voice and data communications solution created and hosted in Quebec that facilitates exchanges between Quebec medical clinics and their patients through telephony and text messaging (SMS). Enhanced appointment scheduling all comes down to data analysis.<\/p>\n
When a medical visit is in order, problems with over-the-phone appointment scheduling can quickly become a source of frustration for patients and lead to repercussions that affect the doctor\u2019s office.<\/p>\n
Since picking up the phone is still the most popular way to schedule an appointment with a health professional (80%), ComUnik offers solutions to reduce wait times, improve call management, maximize staff efficiency, accommodate more patients, effectively plan time slots, and more.<\/p>\n<\/div><\/div><\/div>
VALUABLE STATISTICS<\/span><\/h4>\n<\/div><\/div><\/div>\nWhen it comes to the preservation and protection of information systems, we stand out above the rest thanks to our advanced statistics dashboard.<\/p>\n
ComUnik provides an overview of the customer experience with detailed reports on various aspects of patient communication by recording and analyzing data, such as call duration, wait times, the number of calls made by each patient, and the hang-up rate. With this information, managers can then anticipate busy periods, properly plan work and staffing requirements, promote a positive experience for both patients and employees, and more.<\/p>\n
\u201cOur platform offers an added value by analyzing the collected data and then building easy-to-understand charts and reports,\u201d explains Fr\u00e9d\u00e9ric Caron, vice-president of business development at ComUnik.<\/p>\n<\/div><\/div><\/div>
GAME CHANGER<\/span><\/h4>\n<\/div><\/div><\/div>\nThese valuable statistics have certainly boosted ComUnik\u2019s popularity with physicians, but \u201cwe realized that the real game changer was when we signed an agreement to become the first and only communication solution in Quebec to be fully integrated with an Electronic Medical Record (EMR) or more specifically the MYLE, designed by MEDFAR Clinical Solutions,\u201d states Caron.<\/p>\n
When a receptionist answers a call, the patient\u2019s file and communication history will automatically be displayed on their computer, and telephone conversations will also be recorded as needed.<\/p>\n
In addition, receptionists only need to \u201cclick on the phone number in the patient\u2019s file to initiate a call, removing the need to dial,\u201d explains Caron. So, a virtual doctor can quickly contact a patient from their home, cabin, or wherever they have an internet connection, all while using the clinic number.<\/p>\n
At all times, the security and confidentiality of communications and data hosted in Quebec are ensured by a Quebec team that makes it a priority.<\/p>\n<\/div><\/div><\/div>
HAPPIER PATIENTS AND HAPPIER EMPLOYEES<\/span><\/h4>\n<\/div><\/div><\/div>\n<\/div><\/div>The platform verifies the receptionist\u2019s availability to take calls, so that they answer only one call at a time, meaning that there\u2019s no need to manage multiple phone lines. Moreover, with virtual queues displayed in real time, staff can adapt their workload according to the number of patients waiting. \u201cIt\u2019s very collaborative, very flexible, and easy to adjust to any situation,\u201d Caron maintains.<\/p>\n
This solution \u201chighlights the work of medical receptionists and assistants, but it\u2019s not about monitoring,\u201d he continues. \u201cRather, it\u2019s a way to better understand their work, to give them training and coaching if needed, and to establish some standards when it comes to call handling times.\u201d<\/p>\n
Ultimately, ComUnik helps medical clinics get the most out of every exchange with their patients.<\/p>\n<\/div><\/div><\/div>
<\/div><\/div><\/div><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-6446","post","type-post","status-publish","format-standard","hentry","category-non-classe"],"acf":[],"yoast_head":"\nPrise de rendez-vous am\u00e9lior\u00e9e - Solution de communications<\/title>\n<meta name=\"description\" content=\"La solution de communications ComUnik facilite les \u00e9changes entre les cliniques m\u00e9dicales et leurs patients gr\u00e2ce aux donn\u00e9es.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/comunik.ca\/en\/2023\/01\/12\/a-better-way-to-schedule-appointments\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Une prise de rendez-vous am\u00e9lior\u00e9e\" \/>\n<meta property=\"og:description\" content=\"Solution de communications vocales et num\u00e9riques telles que la t\u00e9l\u00e9phonie et la messagerie texte (SMS) cr\u00e9\u00e9e et h\u00e9berg\u00e9e au Qu\u00e9bec, ComUnik facilite les \u00e9changes entre les cliniques m\u00e9dicales qu\u00e9b\u00e9coises et leurs patients.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/comunik.ca\/en\/2023\/01\/12\/a-better-way-to-schedule-appointments\/\" \/>\n<meta property=\"og:site_name\" content=\"ComUnik - 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The platform verifies the receptionist\u2019s availability to take calls, so that they answer only one call at a time, meaning that there\u2019s no need to manage multiple phone lines. Moreover, with virtual queues displayed in real time, staff can adapt their workload according to the number of patients waiting. \u201cIt\u2019s very collaborative, very flexible, and easy to adjust to any situation,\u201d Caron maintains.<\/p>\n
This solution \u201chighlights the work of medical receptionists and assistants, but it\u2019s not about monitoring,\u201d he continues. \u201cRather, it\u2019s a way to better understand their work, to give them training and coaching if needed, and to establish some standards when it comes to call handling times.\u201d<\/p>\n
Ultimately, ComUnik helps medical clinics get the most out of every exchange with their patients.<\/p>\n<\/div><\/div><\/div>
COMUNIK BRINGS YOUR DATA TO LIFE<\/span><\/h4>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div>ComUnik is a voice and data communications solution created and hosted in Quebec that facilitates exchanges between Quebec medical clinics and their patients through telephony and text messaging (SMS). Enhanced appointment scheduling all comes down to data analysis.<\/p>\n
When a medical visit is in order, problems with over-the-phone appointment scheduling can quickly become a source of frustration for patients and lead to repercussions that affect the doctor\u2019s office.<\/p>\n
Since picking up the phone is still the most popular way to schedule an appointment with a health professional (80%), ComUnik offers solutions to reduce wait times, improve call management, maximize staff efficiency, accommodate more patients, effectively plan time slots, and more.<\/p>\n<\/div><\/div><\/div>
VALUABLE STATISTICS<\/span><\/h4>\n<\/div><\/div><\/div>\nWhen it comes to the preservation and protection of information systems, we stand out above the rest thanks to our advanced statistics dashboard.<\/p>\n
ComUnik provides an overview of the customer experience with detailed reports on various aspects of patient communication by recording and analyzing data, such as call duration, wait times, the number of calls made by each patient, and the hang-up rate. With this information, managers can then anticipate busy periods, properly plan work and staffing requirements, promote a positive experience for both patients and employees, and more.<\/p>\n
\u201cOur platform offers an added value by analyzing the collected data and then building easy-to-understand charts and reports,\u201d explains Fr\u00e9d\u00e9ric Caron, vice-president of business development at ComUnik.<\/p>\n<\/div><\/div><\/div>
GAME CHANGER<\/span><\/h4>\n<\/div><\/div><\/div>\nThese valuable statistics have certainly boosted ComUnik\u2019s popularity with physicians, but \u201cwe realized that the real game changer was when we signed an agreement to become the first and only communication solution in Quebec to be fully integrated with an Electronic Medical Record (EMR) or more specifically the MYLE, designed by MEDFAR Clinical Solutions,\u201d states Caron.<\/p>\n
When a receptionist answers a call, the patient\u2019s file and communication history will automatically be displayed on their computer, and telephone conversations will also be recorded as needed.<\/p>\n
In addition, receptionists only need to \u201cclick on the phone number in the patient\u2019s file to initiate a call, removing the need to dial,\u201d explains Caron. So, a virtual doctor can quickly contact a patient from their home, cabin, or wherever they have an internet connection, all while using the clinic number.<\/p>\n
At all times, the security and confidentiality of communications and data hosted in Quebec are ensured by a Quebec team that makes it a priority.<\/p>\n<\/div><\/div><\/div>
HAPPIER PATIENTS AND HAPPIER EMPLOYEES<\/span><\/h4>\n<\/div><\/div><\/div>\n<\/div><\/div>The platform verifies the receptionist\u2019s availability to take calls, so that they answer only one call at a time, meaning that there\u2019s no need to manage multiple phone lines. Moreover, with virtual queues displayed in real time, staff can adapt their workload according to the number of patients waiting. \u201cIt\u2019s very collaborative, very flexible, and easy to adjust to any situation,\u201d Caron maintains.<\/p>\n
This solution \u201chighlights the work of medical receptionists and assistants, but it\u2019s not about monitoring,\u201d he continues. \u201cRather, it\u2019s a way to better understand their work, to give them training and coaching if needed, and to establish some standards when it comes to call handling times.\u201d<\/p>\n
Ultimately, ComUnik helps medical clinics get the most out of every exchange with their patients.<\/p>\n<\/div><\/div><\/div>
<\/div><\/div><\/div><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-6446","post","type-post","status-publish","format-standard","hentry","category-non-classe"],"acf":[],"yoast_head":"\nPrise de rendez-vous am\u00e9lior\u00e9e - Solution de communications<\/title>\n<meta name=\"description\" content=\"La solution de communications ComUnik facilite les \u00e9changes entre les cliniques m\u00e9dicales et leurs patients gr\u00e2ce aux donn\u00e9es.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/comunik.ca\/en\/2023\/01\/12\/a-better-way-to-schedule-appointments\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Une prise de rendez-vous am\u00e9lior\u00e9e\" \/>\n<meta property=\"og:description\" content=\"Solution de communications vocales et num\u00e9riques telles que la t\u00e9l\u00e9phonie et la messagerie texte (SMS) cr\u00e9\u00e9e et h\u00e9berg\u00e9e au Qu\u00e9bec, ComUnik facilite les \u00e9changes entre les cliniques m\u00e9dicales qu\u00e9b\u00e9coises et leurs patients.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/comunik.ca\/en\/2023\/01\/12\/a-better-way-to-schedule-appointments\/\" \/>\n<meta property=\"og:site_name\" content=\"ComUnik - 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ComUnik is a voice and data communications solution created and hosted in Quebec that facilitates exchanges between Quebec medical clinics and their patients through telephony and text messaging (SMS). Enhanced appointment scheduling all comes down to data analysis.<\/p>\n
When a medical visit is in order, problems with over-the-phone appointment scheduling can quickly become a source of frustration for patients and lead to repercussions that affect the doctor\u2019s office.<\/p>\n
Since picking up the phone is still the most popular way to schedule an appointment with a health professional (80%), ComUnik offers solutions to reduce wait times, improve call management, maximize staff efficiency, accommodate more patients, effectively plan time slots, and more.<\/p>\n<\/div><\/div><\/div>
VALUABLE STATISTICS<\/span><\/h4>\n<\/div><\/div><\/div>\nWhen it comes to the preservation and protection of information systems, we stand out above the rest thanks to our advanced statistics dashboard.<\/p>\n
ComUnik provides an overview of the customer experience with detailed reports on various aspects of patient communication by recording and analyzing data, such as call duration, wait times, the number of calls made by each patient, and the hang-up rate. With this information, managers can then anticipate busy periods, properly plan work and staffing requirements, promote a positive experience for both patients and employees, and more.<\/p>\n
\u201cOur platform offers an added value by analyzing the collected data and then building easy-to-understand charts and reports,\u201d explains Fr\u00e9d\u00e9ric Caron, vice-president of business development at ComUnik.<\/p>\n<\/div><\/div><\/div>
GAME CHANGER<\/span><\/h4>\n<\/div><\/div><\/div>\nThese valuable statistics have certainly boosted ComUnik\u2019s popularity with physicians, but \u201cwe realized that the real game changer was when we signed an agreement to become the first and only communication solution in Quebec to be fully integrated with an Electronic Medical Record (EMR) or more specifically the MYLE, designed by MEDFAR Clinical Solutions,\u201d states Caron.<\/p>\n
When a receptionist answers a call, the patient\u2019s file and communication history will automatically be displayed on their computer, and telephone conversations will also be recorded as needed.<\/p>\n
In addition, receptionists only need to \u201cclick on the phone number in the patient\u2019s file to initiate a call, removing the need to dial,\u201d explains Caron. So, a virtual doctor can quickly contact a patient from their home, cabin, or wherever they have an internet connection, all while using the clinic number.<\/p>\n
At all times, the security and confidentiality of communications and data hosted in Quebec are ensured by a Quebec team that makes it a priority.<\/p>\n<\/div><\/div><\/div>
HAPPIER PATIENTS AND HAPPIER EMPLOYEES<\/span><\/h4>\n<\/div><\/div><\/div>\n<\/div><\/div>The platform verifies the receptionist\u2019s availability to take calls, so that they answer only one call at a time, meaning that there\u2019s no need to manage multiple phone lines. Moreover, with virtual queues displayed in real time, staff can adapt their workload according to the number of patients waiting. \u201cIt\u2019s very collaborative, very flexible, and easy to adjust to any situation,\u201d Caron maintains.<\/p>\n
This solution \u201chighlights the work of medical receptionists and assistants, but it\u2019s not about monitoring,\u201d he continues. \u201cRather, it\u2019s a way to better understand their work, to give them training and coaching if needed, and to establish some standards when it comes to call handling times.\u201d<\/p>\n
Ultimately, ComUnik helps medical clinics get the most out of every exchange with their patients.<\/p>\n<\/div><\/div><\/div>
<\/div><\/div><\/div><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-6446","post","type-post","status-publish","format-standard","hentry","category-non-classe"],"acf":[],"yoast_head":"\nPrise de rendez-vous am\u00e9lior\u00e9e - Solution de communications<\/title>\n<meta name=\"description\" content=\"La solution de communications ComUnik facilite les \u00e9changes entre les cliniques m\u00e9dicales et leurs patients gr\u00e2ce aux donn\u00e9es.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/comunik.ca\/en\/2023\/01\/12\/a-better-way-to-schedule-appointments\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Une prise de rendez-vous am\u00e9lior\u00e9e\" \/>\n<meta property=\"og:description\" content=\"Solution de communications vocales et num\u00e9riques telles que la t\u00e9l\u00e9phonie et la messagerie texte (SMS) cr\u00e9\u00e9e et h\u00e9berg\u00e9e au Qu\u00e9bec, ComUnik facilite les \u00e9changes entre les cliniques m\u00e9dicales qu\u00e9b\u00e9coises et leurs patients.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/comunik.ca\/en\/2023\/01\/12\/a-better-way-to-schedule-appointments\/\" \/>\n<meta property=\"og:site_name\" content=\"ComUnik - 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When it comes to the preservation and protection of information systems, we stand out above the rest thanks to our advanced statistics dashboard.<\/p>\n
ComUnik provides an overview of the customer experience with detailed reports on various aspects of patient communication by recording and analyzing data, such as call duration, wait times, the number of calls made by each patient, and the hang-up rate. With this information, managers can then anticipate busy periods, properly plan work and staffing requirements, promote a positive experience for both patients and employees, and more.<\/p>\n
\u201cOur platform offers an added value by analyzing the collected data and then building easy-to-understand charts and reports,\u201d explains Fr\u00e9d\u00e9ric Caron, vice-president of business development at ComUnik.<\/p>\n<\/div><\/div><\/div>
GAME CHANGER<\/span><\/h4>\n<\/div><\/div><\/div>\nThese valuable statistics have certainly boosted ComUnik\u2019s popularity with physicians, but \u201cwe realized that the real game changer was when we signed an agreement to become the first and only communication solution in Quebec to be fully integrated with an Electronic Medical Record (EMR) or more specifically the MYLE, designed by MEDFAR Clinical Solutions,\u201d states Caron.<\/p>\n
When a receptionist answers a call, the patient\u2019s file and communication history will automatically be displayed on their computer, and telephone conversations will also be recorded as needed.<\/p>\n
In addition, receptionists only need to \u201cclick on the phone number in the patient\u2019s file to initiate a call, removing the need to dial,\u201d explains Caron. So, a virtual doctor can quickly contact a patient from their home, cabin, or wherever they have an internet connection, all while using the clinic number.<\/p>\n
At all times, the security and confidentiality of communications and data hosted in Quebec are ensured by a Quebec team that makes it a priority.<\/p>\n<\/div><\/div><\/div>
HAPPIER PATIENTS AND HAPPIER EMPLOYEES<\/span><\/h4>\n<\/div><\/div><\/div>\n<\/div><\/div>The platform verifies the receptionist\u2019s availability to take calls, so that they answer only one call at a time, meaning that there\u2019s no need to manage multiple phone lines. Moreover, with virtual queues displayed in real time, staff can adapt their workload according to the number of patients waiting. \u201cIt\u2019s very collaborative, very flexible, and easy to adjust to any situation,\u201d Caron maintains.<\/p>\n
This solution \u201chighlights the work of medical receptionists and assistants, but it\u2019s not about monitoring,\u201d he continues. \u201cRather, it\u2019s a way to better understand their work, to give them training and coaching if needed, and to establish some standards when it comes to call handling times.\u201d<\/p>\n
Ultimately, ComUnik helps medical clinics get the most out of every exchange with their patients.<\/p>\n<\/div><\/div><\/div>
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These valuable statistics have certainly boosted ComUnik\u2019s popularity with physicians, but \u201cwe realized that the real game changer was when we signed an agreement to become the first and only communication solution in Quebec to be fully integrated with an Electronic Medical Record (EMR) or more specifically the MYLE, designed by MEDFAR Clinical Solutions,\u201d states Caron.<\/p>\n
When a receptionist answers a call, the patient\u2019s file and communication history will automatically be displayed on their computer, and telephone conversations will also be recorded as needed.<\/p>\n
In addition, receptionists only need to \u201cclick on the phone number in the patient\u2019s file to initiate a call, removing the need to dial,\u201d explains Caron. So, a virtual doctor can quickly contact a patient from their home, cabin, or wherever they have an internet connection, all while using the clinic number.<\/p>\n
At all times, the security and confidentiality of communications and data hosted in Quebec are ensured by a Quebec team that makes it a priority.<\/p>\n<\/div><\/div><\/div>
HAPPIER PATIENTS AND HAPPIER EMPLOYEES<\/span><\/h4>\n<\/div><\/div><\/div>\n<\/div><\/div>The platform verifies the receptionist\u2019s availability to take calls, so that they answer only one call at a time, meaning that there\u2019s no need to manage multiple phone lines. Moreover, with virtual queues displayed in real time, staff can adapt their workload according to the number of patients waiting. \u201cIt\u2019s very collaborative, very flexible, and easy to adjust to any situation,\u201d Caron maintains.<\/p>\n
This solution \u201chighlights the work of medical receptionists and assistants, but it\u2019s not about monitoring,\u201d he continues. \u201cRather, it\u2019s a way to better understand their work, to give them training and coaching if needed, and to establish some standards when it comes to call handling times.\u201d<\/p>\n
Ultimately, ComUnik helps medical clinics get the most out of every exchange with their patients.<\/p>\n<\/div><\/div><\/div>
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The platform verifies the receptionist\u2019s availability to take calls, so that they answer only one call at a time, meaning that there\u2019s no need to manage multiple phone lines. Moreover, with virtual queues displayed in real time, staff can adapt their workload according to the number of patients waiting. \u201cIt\u2019s very collaborative, very flexible, and easy to adjust to any situation,\u201d Caron maintains.<\/p>\n
This solution \u201chighlights the work of medical receptionists and assistants, but it\u2019s not about monitoring,\u201d he continues. \u201cRather, it\u2019s a way to better understand their work, to give them training and coaching if needed, and to establish some standards when it comes to call handling times.\u201d<\/p>\n
Ultimately, ComUnik helps medical clinics get the most out of every exchange with their patients.<\/p>\n<\/div><\/div><\/div>